Privacy Policy

DonationPay, Inc., takes privacy and data protection issues seriously. We have designed this Privacy Policy to explain how we handle personally identifiable information collected from organizations who register for services and submit information to DonationPay, Inc. and Stripe

through the Internet.

As the DonationPay services evolve, we may revise this policy, so please check back frequently. If you have questions about DonationPay privacy practices please contact us at



This Privacy Policy covers DonationPay’s treatment of personally identifiable information collected from clients (hereafter “client” or “you”) who use DonationPay services, as well as consumer information that we acquire in the course of our business.

This Policy does not apply to the practices of companies that DonationPay does not own or control, or to people that DonationPay does not employ or manage.


DonationPay collects personally identifiable information when you register for a DonationPay account, and when you use certain DonationPay products and services. DonationPay may also receive personally identifiable information from its resellers and other business partners.

When you register with DonationPay, we ask for your contact information (such as your name, street address and email address), as well as certain information pertaining to your business, along with billing information such as a bank account and/or credit card number.

In the course of processing a payment transaction, we typically receive from the merchant or a financial institution information related to the transaction. This normally includes information about the payment that a consumer has furnished the merchant or financial institution in placing the order.

The personally identifiable information we acquire in processing payment transactions varies according to the nature of the transaction and the way in which clients or financial institutions are using our payment services. It may include, for example, the amount of the transaction, the consumer’s name, credit card number and expiration date, checking account number, billing address, and shipping address.

DonationPay uses the information collected from merchants to fulfill your requests for certain products and services, to process payment transactions, to facilitate billing, and otherwise deliver the payment services. Personally identifiable consumer information is used to process payment transactions and for no other purpose.

DonationPay does not offer services or sell products to children. DonationPay does not request or knowingly collect personally identifiable contact information from anyone under the age of 13.

Protecting personally identifiable information about merchants and consumers is an important part of our business. We share and disclose such information only as described below.

DonationPay sends personally identifiable information about you to other companies or people:

1. When we have your consent to share the information;

2. When we need to share your information with third parties, such as banks and credit card processors, to provide the product or service you have requested;

3. To comply with federal, state and local laws, including credit reporting laws and card association rules;

4. It is necessary to protect the rights, property, or safety of DonationPay, our users, or others, which may include the exchange of information with other organizations for fraud protection and/or risk reduction.

In the event that DonationPay is acquired, merchant account information may be one of the transferred assets.


Information security is critical to our business. We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information your input. We store information gathered on secure computers located in a locked data center. The number of employees involved in the management of the data center that have physical access to these computers is limited. We use firewalls and other security technology to prevent our computers from being accessed by unauthorized persons.

We also require that any personally identifiable consumer information sent to us by you be encrypted using SSL encryption.

It is important for you to protect against unauthorized access to your Login ID/password and to your computer. Be sure to sign off when finished using a computer, whether or not it is shared, and otherwise protect and periodically change the password used to access DonationPay services.


DonationPay gives you the ability to edit your DonationPay Account Information and preferences at any time, including whether you want DonationPay to contact you about specials and new products, by emailing us at


DonationPay reserves the right to modify or amend this Privacy Policy at any time and for any reason. If there are material changes to this statement or in how DonationPay will use personally identifiable information, DonationPay will post notice on the DonationPay homepage at prior to implementing the change. The amended Terms shall automatically become effective immediately after they are posted. Your continued use of the site or DonationPay services after the posting of the amended Terms on the Site constitutes your affirmative: (a) acknowledgement of the terms and its modifications; and (b) agreement to abide and be bound by the terms, as amended. If you have additional questions about this Policy, please contact us at